Privacy Policy

This Privacy Policy outlines how SouthCoast Processing LLC collects and uses information you provide.

This Privacy Policy applies to the site and all services offered by SouthCoast Processing LLC (SouthCoast Processing), a Massachusetts limited liability company. Your privacy is very important to us. Accordingly, we have developed this Privacy Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information.

Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.

  • We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.

  • We will only retain personal information as long as necessary for the fulfillment of those purposes.

  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.

  • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

  • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.

  • We will make readily available to customers information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

This short outline included important aspects of our privacy policy. To review our entire privacy policy, email us at the address on our website.

How Information is Collected and Used

The main purpose of any information provided through Site is to be used to contact you in regard to potential service needs, potential recruiting opportunities, and/or occasional emails pertaining to company updates, changes, and announcements. You understand that by submitting your information through this Site, via any outlined contact submission form(s), emails, phone calls, documentation pertaining to the loan process, or activity on Site, you agree to be contacted regardless of registration with any federal, state, or local Do Not Call list, Do Not Mail list, or any other comparable list or registry. By providing information through this Site, a telephone call, an e-mail, letter or by any other means permitted by SouthCoast Processing, you authorize SouthCoast Processing to engage in the following uses of your information:

  • to personalize user experience

  • to improve services offered

  • to contact you

  • to perform services requested by person(s) visiting Site

  • to perform and/or complete any other task requested of or by SouthCoast Processing or necessary to perform services for which you have contracted SouthCoast Processing directly or indirectly

If you do not wish to receive information regarding SouthCoast Processing, you may opt-out by sending an email to ppoptout@southcoastprocessing.com.

Social Media and Third-Party Websites

Links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, external sources, and other third parties are not in SouthCoast Processing’s control and the content or links that appear on these sites, and we are not responsible for the practices employed by websites linked to or from our site. In addition, these sites, or services, including their content and links, may be constantly changing. Visit these individual sites and services’ individual privacy statements and client service policies. Browsing and interaction on any other website, including websites which have a link to our site, is subject to that website’s own terms and policies.

SouthCoast Processing has a presence on various social media outlets in an effort to connect with our clients, customers and to connect with potential clients. The information posted on or directed on SouthCoast Processing’s social media profiles is generally available to the public. To protect your privacy, do not include information sensitive personal information or any other information you want to keep provide in your social media activity, comments or response. Any information shared on SouthCoast Processing’s social media pages may be archived independently on, and retention of such information is governed by, the third-party website.

Website Technologies

A “cookie” is a small file that is assigned by the web server to your computer. The use of cookies allows SouthCoast Processing to identify which pages of the site are accessed and analyze said data to improve the Website and user experience. Assigning a cookie to your computer does not provide SouthCoast Processing or any partners, access to your computer or any of the information contained on your computer and your computer is not harmed using said cookies. Most web browsers provide you the option of modifying your settings to reject cookies should you choose. Should you choose to decline, you may interference with your ability to take full advantage of this Website.

Service Providers

For certain aspects of the loan process and to provide certain services to you, SouthCoast Processing employs or utilizes service providers including, but not limited to, appraisal management companies, title companies, closing attorneys, consultants, attorneys, third-party developers and technology companies and others as necessary. In order for service providers to assist our team, we may need to share your personally identifiable information. Service providers are not authorized and are strictly prohibited from utilizing your personally identifiable information for any purpose other than those proscribed by SouthCoast Processing in connection with the services they provide on our behalf. SouthCoast Processing does not sell or share a borrower’s personal information with third parties for their promotional or marketing use without your consent.

Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-Personal Information

SouthCoast Processing may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

California Consumers

SouthCoast Processing does not conduct business in California. If you would like additional information about what personal information SouthCoast Processing collects and how it is used, you can submit a verifiable consumer request in writing by mailing it to:

SouthCoast Processing LLC
555 Pleasant Street
Suite 2A
New Bedford, MA 02740

In order to respond to your request for information, SouthCoast Processing will need sufficient information to verify your identify. Please include with your request your name, property address, NMLS number (if applicable), loan number (if applicable), last four digits social security number and/or any other information that may help SouthCoast Processing verify your identity.

Personal Information Protection

SouthCoast Processing has implemented appropriate data collection, storage and processing practices, including security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site.

Please note, no data transmission over the Internet or any wired or wireless network can be guaranteed to be 100% secure. SouthCoast Processing recommends you do not send any confidential information and/or nonpublic personal information by e-mail. If you choose to send confidential information and/or nonpublic personal information to SouthCoast Processing via e-mail, you accept all risk that such information may be intercepted by a harmful third-party.

Changes to our Privacy Policy

SouthCoast Processing reserves the right to modify this Privacy Policy at any time without notice, but the most current version of the Privacy Policy will always be available through a link at the bottom of the Site. By continuing to use the Site and the services available through it, after the date of any change to this Privacy Policy, including accessing the Site, you agree and acknowledge acceptance of the Privacy Policy in its most current version.

Agreement

By using this website, you agree to SouthCoast Processing’s Privacy Policy and to the use of the information SouthCoast Processing receives and collects as stated herein and in ways SouthCoast Processing may notify you in the future. By providing any personal information to this site, you acknowledge that you fully understand and consent to the collection and processing of such information. SouthCoast Processing reserves the right at its discretion to modify this Privacy Policy at any time. Your continued use of this site following the posting of changes to these terms indicates your acknowledgment and acceptance of all changes.

Questions

Should you still have questions regarding SouthCoast Processing’s use of your information, privacy policies and practices, you may contact us using the mailing address information below:

SouthCoast Processing LLC
555 Pleasant Street
Suite 2A
New Bedford, MA 02740